Policies

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Purchase Policies:
Booking fees are non refundable and will only go toward the cost of your full package total if you complete your shoot as scheduled. 
Due to Chicago unpredictable weather, we do RARELY need to move or delay a shoot for rain. If your shoot is delayed or rescheduled, refunds are not issued on booking fees. We will reschedule for the nearest possible date and time at your convenience. We are available 7days a week even holidays. This is rare but not impossible.
When purchasing a gift certificate or photoshoot package, they are
NON REFUNDABLE & MUST BE USED WITHIN 365 days of PURCHASE PLEASE SHOW RECEIPT or email confirmation.
We prefer you speak to us directly before you purchase a gift certificate to ensure we are available on the date or time frame you wish to shoot..
Please book your date and time BEFORE making your purchase unless it is a gift.

Cancellations and rescheduling:
Please let us know 72 hours in advance if you need to reschedule to avoid a rescheduling fee. We understand things come up. We don't want you to show up sick and not look or feel your best. PLEASE DO NOT SHOW UP SICK AND OR CONTAGIOUS
A 25.00 rescheduling fee will be billed for same day cancels or no shows. 

Receiving your images Using the Shoot Proof Image Gallery 
Clients will Receive a password and link to view your proofs (unedited photos) from your shoots and choose your favorites for retouching. You may Download all of your image files at 600x900 pixels with a small watermark to prevent 3rd parties from stealing or printing.
Your package may include Retouched images which you must select by using the gallery to favorite them. Please do not email us with your choices.  Once your images are edited, you will receive an email letting you know they are ready to download. Edits will be in a new folder called EDITS, The Retouched images will NOT have a watermark. order more at anytime! Additional edits are 10.00 each. Your edits will be ready within 30 business days of choosing. 
Be sure to select the favorites included in your package within 10 days so we can edit them for your in a timely fashion. If you know you would like to order a book, please select 25 and we will begin the editing process as soon as payment is received for the project.* see printing for more info on book pricing.
NEW -Models may now purchase full resolution digitals to print through a 3rd party 

clients will not receive RAW images.  

If you have questions on how to use this proof gallery or place need assistance placing and order, please email or cal-l    815-931-5905

Printing
NOTE ; prints and print gifts are not included.
We now offer print packages as well as a wide variety of print sizes .Display your images on beautiful archival paper with deep black ink and perfect matte finish through our incredible fine art printing service. 
Gifts
Need a customized book? Lets discuss your project and create a one on a kind bespoke cover and a modern keepsake you'll cherish. 
8x11 perfect bound hardcover layflat art book with 25 retouched with custom covers are availble for 180.00 additional images are 10.00 each.
12x12 perfect bound hardcover layflat art books are 225.00 additional images 13.00 each.
If you have questions on how to use this proof gallery or place need assistance placing and order, please email or call    815-931-5905

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Downloading and Sharing: Social Media & Publications
PLEASE Do not edit your own images or add filters to our work for public display on any platform including facebook or instagram.  
Please request a release if you wish to be published.Do not send your images to a magazine without a consent form. We will send the hi resolution images to the editor on your behalf.
At Harlow House Photo we maintain the rights to all photos. You may be published in one of several of the magazines we enjoy submitting to with your consent. Models are not compensated for their publication. 

Optional Print packages Harlow House Photo Lab - ProDPI
8 x 11 Premium LAYFLAT Photo Book 25 retouched images $180.00 
12x12  perfect bound lay flat Art Book-25 retouched images $225.00
9 x 12 Premium Perfect Bound 13 month Calendar-13 retouched images $80.00
24 x 36 Deep Matte $98.45
8 x 12 Deep Matte $25.47
4 x 6 Deep Matte $8.50
5 x 7 Matte $16.00
8 x 10 Matte $22.00
11 x 14 Matte $32.00
16 x 20 Matte $48.00
16 x 24
Deep Matte $60.00
DIGITAL MEDIA
Full Resolution Hi Res Digital Download - Individual Photos $20.00 (print yourself)
CANVASES
8 x 8 (1.5" Wrap) Fine Art Canvas $85.00
11 x 14 (1.5" Wrap) Fine Art Canvas $120.00
Our Print PACKAGES available through shootproof offer HUGE savings!
 

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